Conditions

Flutelab Terms of business

Ordering

  • By placing an order you confirm agreement with these terms.
  • All our agreements are subject to Dutch law.
  • Disagreements will be settled by legal court in Amsterdam, but only after mediation was tried.

Payment

  • You must pay the invoice within 30 days after the invoice is sent.
  • The invoice is sent once the product is ready.
  • If you fail to pay timely, we use the assistance of a collection agency. Costs of collection will be charged to you.

Money Back

  • If a product does not meet your expectations, you will be refunded after our receipt of the product.
  • Shipping and clearing costs cannot be refunded.
  • An exception to this, are products designed at your specifications, for example keywork adaptations. They cannot be refunded.

Delivery

  • Delivery time is 6 months, unless otherwise indicated. Delivery is ex works, so shipping is at your cost and risk, but we will gladly arrange shipping for you.

Guarantee

  • You have a guarantee on all products and parts for 2 years after purchase.
  • We accept no responibility for damages or not-functioning of the product.
  • Our liability will not exceed the amount invoiced.

Website

  • The information on our websites has been checked meticulously, but it may still contain errors. Also, products are continously updated and refined, so images may not exactly reflect final products.
  • Hence: all information, prices and product details are not binding.
  • All the information on our websites is copyrighted and may not be used without permission.
  • You may print and save text and images, but not sounds, for your own use.
  • You may link to any public page on our websites. Contents of external links is not our responsibility.

Privacy

  • Your email adress will not be transferred to other businesses or people.
  • We only use your email adress to communicate about the matter at hand.
  • This website uses no adware or spyware.
  • Find detailed data, privaty and GDPR relevant policies in or Privacy document on this page.